Plexomic Infosystem Private Limited ("we," "our," "us") operates Crispwear for those who admire timeless, refined fashion. Your privacy ("you," "your") is essential, and we are fully committed to protecting the information you share. We value the trust you place in us when exploring and shopping for your fashion favorites. This privacy policy outlines how we collect, handle, and safeguard your personal information while you use our platform. Our goal is to create a transparent and respectful relationship with every user who interacts with our website. Whether you're browsing our collections or placing an order, your privacy is treated with care and clarity. We ensure that the information you share with us is managed with purpose, not for unnecessary use. Your continued use of our website signifies your understanding and agreement to the practices described in this policy.
Personal Contact Details
We may collect basic information such as your name, phone number, and email address during sign-up or checkout. This helps us contact you for updates, queries, or assistance related to your orders. These details are stored securely and used only for relevant services. We do not collect more than what is necessary for a tailored shopping experience.
Browsing & Interaction Data
While you explore our collections, we may monitor your interaction patterns and preferences. This allows us to recommend products that suit your style and interests better. Such data may include clicks, page visits, or time spent browsing. It helps enhance your overall experience with timely suggestions and smoother navigation.
Transactional Information
When you make a purchase, we collect details related to your order, such as items bought and billing details. This enables us to process payments, deliver orders, and maintain a reliable purchase record. We may also use this data to assist with refunds, queries, or purchase history. Financial details are handled through trusted payment gateways and are not stored on our servers.
The information we gather allows us to personalize your shopping journey and communicate updates related to your orders. It also helps in resolving queries or concerns quickly and effectively. We may use your information to offer tailored content, styling inspiration, or promotions that align with your preferences.
Beyond direct communication, the information also helps us study overall user trends. This includes improving our product presentation, refining customer service, and enhancing platform functionality. We do not use your data for irrelevant promotions or unauthorized marketing.
We do not sell or rent your personal information to outside parties. Your data may be shared with service providers involved in processing payments, order delivery, or customer service. These providers access your data only to the extent necessary to fulfill their functions. We ensure that any party we work with upholds strict confidentiality standards. In rare legal circumstances, we may be required to disclose information to comply with applicable regulations or protect user rights.
We use physical, technical, and digital safeguards to protect your data from unauthorized access, misuse, or alteration. These measures include encrypted systems and secure access protocols. Only authorized personnel have limited access to stored user information. Despite our security efforts, no system is completely immune to threats.
We continually assess and upgrade our security practices based on evolving technologies. Users are encouraged to choose strong passwords and not share account details. If we ever detect a breach that affects your data, we will notify you promptly. Your trust is important, and we work consistently to maintain it.
We retain your personal data only for 8 to 12 months. If your account remains inactive for a period, your data may be archived or deleted in accordance with our internal policy. You may also request data deletion by reaching out to our support team. All retention practices are reviewed periodically to ensure they align with evolving privacy standards.
Cookies are small files stored on your device to improve browsing and remember your preferences. They help us understand how you interact with our website and what styles interest you most. This lets us offer smoother experiences and more relevant product suggestions. You can manage or disable cookies anytime through your browser settings.
All matters relating to your privacy and data protection will be governed under Indian laws. By using this website, you consent to the legal framework relevant to our operations. Disputes, if any, shall be handled in accordance with these laws. Your rights remain protected within this structure.
Our privacy policy may be revised occasionally to reflect new services, updates, or regulatory requirements. When changes are made, we will update the content here for your reference. Continued use of the website after changes means you accept the updated terms.
We encourage users to review this page regularly to stay informed. We strive to keep our policy easy to understand and aligned with best practices. If significant changes occur, we may notify users directly. Transparency is key, and we will always keep your trust front and center.
This platform is designed for users who are 18 years or older. We do not knowingly collect or store personal information from children. If we learn that a minor’s information has been submitted, it will be deleted promptly. Parental or guardian supervision is advised for all online shopping activities.
You have the right to access, correct, or request deletion of your personal information stored with us. You may also opt out of promotional communications without affecting your account usage. Your rights are always respected, and we aim to support your requests efficiently. If you have concerns or wish to exercise your rights, you can contact our support team.
Connect with us without hesitation to get the desired answers for your queries related to our Privacy Policy.
Plexomicinfosystempvtltd05@gmail.com